The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If we make a mistake, we will correct it. PLEASE email us. Include a picture and phone number for quicker help. We do not exchange or return custom orders (names, dates, shirts specifically ordered in for you.) so please use the size and color guide inside the listings. Customer service is open Monday-Friday from 7AM to 4PM. However we do our best to return emails after hours and on weekends. If you make a mistake on an order, you will pay for return shipping. If we make a mistake, we will pay for it.
There is a manufactured size and color guide in the listing. Please be sure you read the guide & choose correctly. Please email us ahead of time with sizing questions. We hand make all of our items to order so please use the picture guides. Unisex/Men sizing runs bigger so in unisex/mens shirts be sure to order a size down if you want it more fitted. V necks, scoops and off shoulders all have different guides. Customer service is open Monday-Friday from 7AM to 4PM. However we do our best to return emails after hours and on weekends.
We can not change an ship to address on an order. Please be sure to enter the correct address at checkout. We ship items to the address you leave at checkout .
We suggest washing and drying all of our items in cool temperatures and not using fabric softener as it does destroy clothing over time. Our designs should outlast the garment. Many of our customers do wash and dry in warm/hot temperatures including us but we recommend cool and all washing machines and dryers are different.
We suggest washing and drying all of our items in cool temperatures and not using fabric softener as it does destroy clothing over time. Our designs should outlast the garment. Many of our customers do wash and dry in warm/hot temperatures including us but we recommend cool temps as all washing machines and dryers are different.
We handmade all of our items within 3-5 business days. Holidays not included.
FREE shipping inside the USA SHOULD arrive in 3-6 business days from the time the item ships. (about 2 weeks from ordering). Outside the USA depends on customs.
** If you are having an issue tracking your item after the close of the 5th business day (monday-friday) please email us the next day / weekend day so we can help.
Order Friday,ship by the following Thursday.
Order Saturday, ship by the following Friday.
Order Sunday, ship by the following Friday.
Order Monday, ship by the following Friday.
Order Tuesday, ship by the following Monday.
Order Wednesday, ship the following Tuesday.
Order Thursday, ship by the following Wednesday.
We offer upgraded shipping options if you need your items sooner. Again, items arrive in about 2 weeks from the date ordered if shipping in the USA & free shipping is chosen. Outside of the USA can range from 2-6 weeks depending on the location and customs. PLEASE email us directly through Etsy if you have any questions or need any help.